Help via passenger rights portals
If you do not have legal protection insurance, are afraid of the costs of a private lawyer and would like to receive the monetary compensation as soon as possible, you can take care of the reclaim yourself with the help of passenger rights portals. You do not have to contact the airline yourself in advance and you can choose between different providers.
Attention: The portals and their offers show some big differences, especially with regard to the amount of the commission.
Usually you can choose between one Immediate compensation and compensation using the Debt collection model choose. The main advantage of the immediate compensation is already in the name. As a rule, you receive your money directly from the passenger rights portal by making an advance payment and thus “buying” your case from you, so to speak. However, the price for this direct compensation is a high commission. Depending on the provider, this can amount to up to 45 percent of the compensation to which you are entitled. Advantage: The immediate indemnifier bears the costs and risks of your compensation claim.
The commission for the immediate compensation from the provider is comparatively low EUFlight. The “service fee” is 35 percent plus VAT. Important: Even if EUFlight cannot claim your claims from your airline, you can keep the compensation payment.
Immediate compensation via the Flightright and FairPlane portals is somewhat cheaper. Flightright indicates a commission range of 20 to 30 percent per case. If you check your claim for compensation with the Flightright calculator, the exact amount of the commission will be displayed to you before the order is placed. If you also take out travel insurance with Flightright, you can even avoid paying the commission completely – depending on the amount of your compensation payment, this can be worthwhile.
At FairPlane you have been able to take out travel insurance since the beginning of July 2018. If the insurance takes effect, it also pays the service fee. For the “FairPlane Express” tariff, a commission of up to 44.60 percent (including VAT) of the compensation amount may otherwise be incurred. You have to plan more time if you choose to go through debt collection service providers. For this, however, you also pay a little less commission. With FairPlane, for example, you pay a 29 percent service fee to the service provider for the “FairPlane Standard” tariff (including VAT).